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Production and shipping times

Fast shipping with the SDA service!

In order to make your shopping experience as transparent as possible on our website, we have created this page which shows the time needed for production, packaging and shipping.

ATTENTION: the times indicated below are related to the production and contextual packaging of the goods. The delivery takes place in 1 or 2 working days (subject to courier delays) starting from the moment in which the express courier picks up the goods from our warehouse.

Remember: we sell some handcrafted products; before contacting us for delays, take note of the production times on this page or in the product page.

Remember: bulky products may suffer delays in delivery because they are delivered by dedicated vehicles.

Remember: at any time you can check the status of your orders and shipments in the "HISTORY AND DETAILS ORDER" section of your account.

Product

Production of articles

Preparation & Packaging

Shade sails

  • On stock
  • 1/2 working days

Poles and fixings

  • 2/4 working days
  • 1/2 working days

Gazebo

  • 4/8 working days
  • 1/2 working days

Motorized sails

  • Written agreements
  • Written agreements

Outdoor furniture

  • Written agreements
  • Written agreements

 

Example of timing for production and shipping:

Posts and anchors: production in 2 days plus 1 day for the preparation of the same order in 3 days the parcel is delivered to the shipper.


Notes and clarifications

Different payment methods can change the shipping time, for example in the case of payment by bank transfer you expect the credit of the same.

The orders if containing products with different production times and preparation of the order, will be considered as the longest times indicated in the table. Unless otherwise communicated, the products will be shipped in a single solution.

Before making the purchase, if the same is urgent, contact via email and ask for availability to the company.

 

Advice on the delivery of goods

At the time of receiving the goods, adopt these small but important precautions:

Verify that the number of packages delivered corresponds to what is indicated in the transport document.
Check that the packaging is intact and not altered even in the closing belts or polyester straps;
When possible, immediately unpack the product and check for damage.
For any communication on the progress of the order use the Contact form or write to info@maanta.it.

 

Tracking the parcel via Tracking Code
The package is traceable on the courier's web systems to give you more control over the status of the delivery.

The tracking number will be provided in two emails, the first will come from the courier who took charge of the package, the second will be sent by our automated systems.

 

You can also find the tracking number directly in your user panel in the order section.


Click here to access your user panel https://www.maanta.uk/account
Click here to access your order history https://www.maanta.uk/cronologia-ordini

To track the parcel with the SDA delivery service

If the shipper used is SDA, access the following web address:
https://www.sda.it/SITO_SDA-WEB/dispatcher?execute2=ActionTracking.doGetTrackingHomeFromFV

And enter the tracking code that was provided to you.


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